Privacy policy

Privacy Policy

The Booker Company B.V.

Last updated: 2026

1. Introduction

The Booker Company B.V. (“The Booker Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, process and protect personal data when you visit our website, submit travel enquiries, or interact with our services.

The Booker Company operates a curated luxury hotel platform that connects travellers with selected hotel partners worldwide.


2. Company Information

The Booker Company B.V.
The Netherlands

Contact:
info@thebookercompany.com


3. Personal Data We Collect

Information you provide

When submitting an enquiry or contacting us we may collect:

Name
Email address
Phone number
Travel dates
Number of travellers
Hotel preferences
Destination preferences
Special requests or travel notes

Automatically collected data

When you visit our website we may collect:

IP address
Device information
Browser type
Pages visited
Time and date of visit
Referring website

This information is collected through standard website technologies such as cookies and analytics tools.


4. Purpose of Processing

We process personal data for the following purposes:

Handling travel enquiries
Connecting travellers with partner hotels
Facilitating hotel reservations or travel services
Communicating with users regarding travel requests
Improving the functionality and performance of our website
Preventing fraud or misuse of our services
Complying with legal obligations

The legal basis for processing may include consent, legitimate interest, contractual necessity, or legal obligations.


5. Sharing Personal Data

To fulfil travel requests we may share relevant personal data with:

Luxury hotel partners
Travel service providers
Technology service providers supporting our platform
Payment providers if applicable
Authorities when required by law

Personal data is only shared when necessary to deliver the requested services.

We never sell personal data to third parties.


6. Data Retention

We retain personal data only as long as necessary to fulfil the purpose for which it was collected.

Travel enquiry data may be retained to:

handle ongoing travel requests
maintain service quality
comply with legal or accounting obligations


7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

ensure proper website functionality
analyse website performance
improve user experience
measure website traffic

You can control cookie settings through your browser.

If analytics tools are used, data is processed in an anonymised or pseudonymised manner whenever possible.


8. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

unauthorised access
loss or misuse
unauthorised modification or disclosure

Despite these measures, no internet transmission is completely secure.


9. International Data Transfers

As we operate internationally and work with global hotel partners, personal data may be transferred outside the European Economic Area.

When such transfers occur, appropriate safeguards are applied to ensure compliance with applicable data protection laws.


10. Your Privacy Rights

Under applicable privacy laws including the General Data Protection Regulation (GDPR), you have the right to:

request access to your personal data
request correction of inaccurate data
request deletion of personal data
restrict or object to certain processing activities
request transfer of your data

Requests can be submitted via the contact details provided below.


11. Third-Party Websites

Our website may contain links to hotel websites or third-party partners.

We are not responsible for the privacy practices of those external websites.

Users should review the privacy policies of those websites separately.


12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

The most recent version will always be available on this page.


13. Contact

For questions regarding this Privacy Policy or the handling of personal data please contact:

The Booker Company B.V.
info@thebookercompany.com